Am I able to get a refund if I change my mind after enrolling or if I don't finish the course?

ALL SALES ARE FINAL, NON-TRANSFERABLE, and NON-REFUNDABLE. Once the sale is complete, no refunds, credits, or partial credits will be given if you change your mind or do not complete the course. You cannot switch start and end dates or defer your course. Refunds only occur if Monica the Medium, Inc. has to cancel the course.

How do the payment plans work?

All courses must be paid in full prior to taking it. The optional payment plans are set up so that the final payment is made prior to the official start date of the course. The student’s billing date will be based on the day of the month that they sign up on, so for example, if they sign up on June 15th for the three-month payment plan, they’ll be charged on June 15th, July 15th, August 15th, and then no more. If at some point you need to update the card on file for your payment plan, you will be able to do so within your account settings. ALL PAYMENTS ARE NON-REFUNDABLE AND NON-TRANSFERABLE TO ANY OTHER COURSE OFFERINGS. In the event that you attempt to cancel your payment plan you will not receive any refunds or credits for payments already made and you will not have access to the course once it officially begins.

When does the course begin?

This course begins Monday, October 19, 2020 at 4:44pm PT and goes for 6 weeks.

How do I know if this course is right for me?

This course is for beginners (although all levels can still benefit from it!) who are interested in strengthening their connection with the Other Side and want to learn about spiritual development and the process of mediumship in a judgement-free zone amongst like-minded individuals, with engaging self-led lessons, assignments, at home exercises, and opportunities to have questions answered during LIVE Q&A Zoom calls that are sprinkled throughout the 6-weeks. If you're an established medium you may be better suited for a Level 2 or Level 3 course (however, at this time we cannot guarantee that Monica will be offering any future levels/courses).

Is this a certification course? Do I get a certificate at the end?

This is not a certification course. Taking this course does not make you a "Certified Medium" or "Accredited by Monica". No certificates are issued at the end of the course.

How long will I have access to the course?

At the end of the 6-week course, access to the online course player will remain live for an additional 45 days. Extensions will NOT be given so please do your best to keep up with the materials and assignments week-by-week. All content and materials have been created by and are the intellectual property of Monica the Medium, Inc. By enrolling in this course, you agree to not redistribute, sell, share, publish, teach, or use the content or materials for anything but your own personal development before, during, or after the course. You may not split the cost with a friend or share log-in information or any of the online content or PDF handouts, exercises, etc. (either during or after the course). Any student who violates this policy will be removed from the course (with no refund) and will be subject to legal action.

After completing the course, if I go on to launch my own spiritual business, may I add Monica's logo and/or the fact that I took her course to my website, bio, or promotional materials such as social media posts, blogs, and newsletters?

NO. If you start seeing clients and they privately ask if you've ever taken any courses, you can mention that you took this online course. However, students cannot associate Monica with their business and/or publish her name on their website or marketing materials. Please do not reach out with this request or to ask Monica to refer clients to you. Monica prioritizes the experience and security of her followers, and, as such, can only recommend those who have been thoroughly vetted. In the future, Monica hopes to launch her own "Medium Referral List" (but we cannot make any promise as to if or when she will). At that point, if you were to meet the minimum qualifications to apply, then you would receive first access to the interview and vetting process necessary for determining the referral list. Only then, if approved, would you be allowed to add her logo and information to your website.

What if I can't afford any of the course options?

Please DO NOT put this course before your basic needs. You should not rack up credit card debt that you can't afford in order to take this course. Especially during these uncertain times and/or if you are at all concerned about losing your job / income due to COVID-19, then you should absolutely HOLD OFF on enrolling for this course until a future round. Due to the structure of this course and the limited spots available, we are unable to make exceptions to our final sale policy. So please ensure you are able to make the financial comittment PRIOR to enrolling. But don't lose hope - Monica's hosting an opportunity for TWO lucky individuals to receive FREE enrollment into this round of the course. To apply, click here and be sure to submit the application form (limit = 1 entry per person) no later than Friday, June 26th at 11:59pm PT. Upon reviewing all eligible entries, Monica will select two people for the free spot in the course and they will be notified via email by 6pm PT on Monday, June 29th. Make sure you're also following @MonicatheMedium on Instagram for the latest updates regarding giveaway opportunities.

When will the next round of this course be open for enrollment?

The next round of this course has not yet been planned, but it definitely won't be offered again until sometime in 2021. Please click HERE to sign up for notification of future courses.

I'm not very computer savvy. Is this going to be a problem?

Students MUST be able to use a laptop/computer proficiently. The online course platform that we use (Teachable) is pretty easy to get the hang of once you start using it and Monica provides written instructions ahead of time for students to know how to join the scheduled live Zoom Q&A calls. However, if you are someone who has trouble navigating computers / modern technology, this course may not be the right fit for you. It's also important that you have access to a computer/laptop and that you have reliable Wifi throughout the course in order to view and comlpete the online material each week.

I live in another country. Can I still enroll?

Yes! You're more than welcome to enroll, however, please note there is a VAT tax automatically added at checkout for those in the EU. Also, please be aware that all of the course materials and live Zoom calls are in English (so must be proficient in reading, writing, and understanding English). In addition, all of the live calls are scheduled in PT (Pacific Time Zone) and therefore depending on where you live, several of these live calls could be taking place in the middle of the night your time. However, these live calls are entirely optional to attend as they're considered supplemental to the online curriculum that is released each week for the 6-weeks (ie. Monica isn't teaching new material on the Zoom calls, but rather, uses these calls as an opportunity to meet her students "face-to-face" and to answer questions in real time). The Q&A calls will be recorded and uploaded to the online course player within 24 hours for those who cannot attend live.

Besides a working computer/laptop and Wifi, what else do I need during the course?

Recommended Supplies: A 3-inch three ring binder with plenty of looseleaf paper added to it (HIGHLY RECOMMENDED, but not required). Pens or pencils to write with. Printer paper/ink to print weekly course worksheets & handouts (highly recommended, but not required). Recommended Reading: Prior to starting the course, it's highly recommended (though not required) that you read or listen to Monica's book, Messages from Above: What Your Loved Ones in Heaven Want You to Know - available on Amazon, Audible, Monica's website, and other online retailers.

Do you have a question that the Homeowners Association has not posted? If so, please send us a note and we will be happy to get back with you and will look to add your question to our library of questions.

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